{"id":12,"date":"2025-11-18T12:37:16","date_gmt":"2025-11-18T12:37:16","guid":{"rendered":"https:\/\/oneself.co.in\/?page_id=12"},"modified":"2025-11-18T12:37:17","modified_gmt":"2025-11-18T12:37:17","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/oneself.co.in\/index.php\/refund_returns\/","title":{"rendered":"\ud83d\udd04 Return &amp; Refund Policy"},"content":{"rendered":"\n<p>This policy outlines the guidelines and procedures for returns, exchanges, and refunds.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Return Policy<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Eligibility:<\/strong> Returns are accepted within <strong>7 days of delivery<\/strong> only for <strong>damaged or defective items<\/strong>.<\/li>\n\n\n\n<li><strong>Condition:<\/strong> Items must be <strong>unused<\/strong> and returned in their <strong>original packaging<\/strong>.<\/li>\n\n\n\n<li><strong>Verification:<\/strong> Proof of damage (photo\/video) may be required for return approval.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Exchange \/ Replacement Policy<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Request Window:<\/strong> Exchange\/replacement requests must be made within <strong>7 days of delivery<\/strong>.<\/li>\n\n\n\n<li><strong>Processing &amp; Shipping:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Once approved, the replacement product will be dispatched within <strong>2\u20133 business days<\/strong> after the returned item is received and inspected.<\/li>\n\n\n\n<li>Delivery of the replacement is typically within <strong>3\u20137 business days<\/strong> (total timeline usually within 7\u201310 business days from dispatch, depending on location).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Refund Policy<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Refund Processing:<\/strong> Once a return request is approved, we will process the refund within <strong>3\u20135 business days<\/strong>.<\/li>\n\n\n\n<li><strong>Credit Timeframe:<\/strong> After processing, the refund will be credited back to the <strong>original mode of payment<\/strong> within <strong>7\u201310 business days<\/strong>. This timeframe may vary depending on the payment provider or bank.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This policy outlines the guidelines and procedures for returns, exchanges, and refunds. 1. Return Policy 2. Exchange \/ Replacement Policy<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oneself.co.in\/index.php\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oneself.co.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oneself.co.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oneself.co.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oneself.co.in\/index.php\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":1,"href":"https:\/\/oneself.co.in\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":15774,"href":"https:\/\/oneself.co.in\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions\/15774"}],"wp:attachment":[{"href":"https:\/\/oneself.co.in\/index.php\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}